Activation Specialist (Mekari Klikpajak) - Jakarta

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description

• Assist clients to setup applications appropriate to clients' requirements.
• Provide product training to users.
• Provide consultancy for a client about best practice Tax Software.
• Maintain account portfolio to ensure activity in usage and transactions.
• Support and provide solutions to clients’ issues.
• Gather client’s information and implement them to the system.
• Assist the developer team with bug testing of the application and new features.
• Regularly report to the manager about client’s needs and problems.

Requirements

• Candidate must possess at least a Bachelor's Degree of Tax or equivalent.
• Having a Brevet Certification is a plus point.
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).
• Excellent written and verbal communication skills.
• Good analytical and problem-solving skills.
• Comfortable with numbers and meeting clients.
• Fast learner and independent.
• Good interpersonal and teamwork skills.
• Able to work under pressure.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/FAQMekariHiringENG or bit.ly/FAQMekariHiringINA to find the answers to commonly asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!