ACH Payment Specialist I
Indexed description
The ACH Payments Specialist plays a crucial role in the processing of the Bank’s ACH Functions and Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develop and update procedures for the department, where needed, to ensure that they align with the Bank’s current processes and on-going growth.
- Provide support, assist with research, evaluation, testing and monitoring of ACH.
- Provide and assist with special projects, including bank core conversions.
- Prepare the monthly ACH Return Monitoring report.
- Prepare the daily ACH Macro Fed Balance Sheet.
- Monitor the ACH file confirmations throughout the day, reporting any issues due to no emails being received, duplicate files, etc. and open tickets.
- Support the retail branches with questions, policies, procedures and/or NACHA rules relating to ACH.
- Support the retail branches with questions relating to disputes and Reg E claims and timeframes.
- Review the risk associated with ACH Stop Payment hits and suspects. Review for proper completion and process related returns timely.
- Review the risk associated with DNE’s and Reclamation notifications received from US Treasury and/or Federal Reserve.
- Monitor and review compliance for regulation E as it relates to ACH consumer disputes.
- Complete all ACH training provided annually.
- Support Deposit Operations team to ensure duties are completed accurately and timely.
- Provide ACH Dashboard monthly to Operations Support.
- Other tasks as directed by the ACH Payments Manager and / or ACH Payments Team Lead.
- Adheres to Seacoast Bank’s code of conduct.
- High School Diploma or equivalent required.
- 1-3 years Banking experience; or a combination of education and experience.
- Nacha certification preferred.
- Strong analytical skills and attention to detail.
- Ability to work collaboratively within a team environment.
- Commitment to maintaining compliance and operational standards.
- PC proficient, including MS Word and MS Excel.
- Effective communication and collaboration capabilities.
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