Apex Home Health, Hospice & Home Care
Linkedin · Posted 2d ago
Patient Access Representative (Central Registration)
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Indexed description
We are seeking a Patient Access Representative (Central Registration) to deliver patient-centered service in a clinical or front office setting. Key responsibilities include greeting and checking in patients, verifying insurance eligibility, collecting co-pays and payments, processing referrals, and managing patient data accurately using computer systems. The role involves handling routine and sensitive inquiries with compassion, generating reports, and maintaining up-to-date knowledge of registration requirements across various departments.
Qualifications Include
- High School Diploma or GED
- At least 1 year of experience in healthcare, customer service, or office support
- Ability to work onsite and flexible schedule including occasional weekends and overtime
- Strong communication, interpersonal, and customer service skills
- Experience with Microsoft Office, financial payments, insurance reimbursement, and medical terminology
- Understanding of insurance policies and basic math skills
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