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Apex Home Health, Hospice & Home Care Linkedin · Posted 2d ago

Patient Access Representative (Central Registration)

Cooperstown, New York, United States

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Indexed description

We are seeking a Patient Access Representative (Central Registration) to deliver patient-centered service in a clinical or front office setting. Key responsibilities include greeting and checking in patients, verifying insurance eligibility, collecting co-pays and payments, processing referrals, and managing patient data accurately using computer systems. The role involves handling routine and sensitive inquiries with compassion, generating reports, and maintaining up-to-date knowledge of registration requirements across various departments.

Qualifications Include

  • High School Diploma or GED
  • At least 1 year of experience in healthcare, customer service, or office support
  • Ability to work onsite and flexible schedule including occasional weekends and overtime
  • Strong communication, interpersonal, and customer service skills

Preferred Skills

  • Experience with Microsoft Office, financial payments, insurance reimbursement, and medical terminology
  • Understanding of insurance policies and basic math skills

The role requires standing for extended periods and working in a fast-paced environment. Compensation ranges from $16.00 to $29.00 per hour, with a comprehensive benefits package including health coverage, 401(k), paid time off, and employee discounts. The position emphasizes diversity, inclusion, and health equity, with a commitment to providing equitable care and a drug-free workplace.
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