Sales Support Specialist

HIRING || SALES SUPPORT || Mexico

Years of experience needed 3–5

Technical Skills:

• Experience with e-commerce platforms (Magento, Adobe Commerce or similar)
• Knowledge of sales operations, order management, and customer support processes
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Outlook)
• Experience using project tracking tools (Jira, MS Project or similar) is desirable
• Understanding of web analytics and performance tracking (traffic, leads, conversions)
• Knowledge of e-commerce payment ecosystems is a plus
• Strong analytical, reporting, and problem-solving skills
• Effective communication and stakeholder management abilities
• Ability to manage multiple priorities in a fast-paced environment
• English proficiency (written and spoken)

Certifications Needed:

• Bachelor's degree or equivalent education and experience.