Senior TechOps Engineer

Momentum Corporate Services is a leading entertainment group based in Abu Dhabi, United Arab Emirates. Our portfolio includes mobile game development and publishing, virtual reality experiences, iGaming, esports management, and content platform services. We are dedicated to creating immersive and personalized entertainment experiences that push the boundaries of innovation in the industry.

For more information about Momentum Group, please visit our website at www.mgh.ae.

Job Overview

We are seeking a Senior TechOps Engineer to join the Technical Operations team at Momentum Corporate Services. This role is responsible for maintaining and operating our regulated platforms, working within a 24/7 NOC environment to ensure system reliability and rapid incident response while meeting compliance requirements.

Key Responsibilities

• Build, operate, and support UAT and production environments on Microsoft Azure
• Perform hands-on RHEL administration, including hardening, patching, tuning, and troubleshooting
• Act as senior escalation points for L2/L3 production incidents, driving root cause analysis and permanent fixes
• Support and troubleshoot Java microservices platforms built on Spring Boot
• Diagnosing JVM-level performance issues (memory, GC, threads, latency) using metrics and logs
• Support service-to-service communication frameworks (e.g. Dubbo), including service discovery and client-side load balancing
• Drive security vulnerability remediation across OS, middleware, and cloud infrastructure
• Collaborate with Security, SOC, and NOC teams on incident response and post-incident reviews
• Support and mentor L1 engineers, ensuring quality handover and resolution
• Participate in 24/7 on-call rotation
• Manage incidents, problems, and changes using Jira Service Management
• Build and maintain runbooks, dashboards, and operational documentation
• Improve platform reliability through automation, CI/CD pipelines, and scripting

Requirements

• 4+ years of experience in TechOps / Infrastructure / SRE / Production Operations
• Strong hands-on Azure and RHEL administration experience
• Proven experience supporting Java microservices and middleware platforms in production
• Advanced Elasticsearch and JVM observability experience
• Hands-on experience with CI/CD pipelines, automation, and Python scripting
• Strong incident management and root cause analysis capability
• Familiar with ITIL processes (Incident, Problem, Change)
• Comfortable operating in 24/7 production environments
• Management, development, and support of observability platforms (e.g., Prometheus, Grafana, ELK) to ensure system reliability and performance monitoring.
• Business-level proficiency in English is required
• Proficiency in Mandarin or Chinese is desirable for this role, though not a mandatory requirement.

At Momentum, we’re proud to be a fair, transparent, and inclusive employer. We value diversity, collaboration, and innovation, and we’re committed to creating an environment where every team member can thrive. If you’re ready to grow your career and help us build Momentum, we’d love to hear from you.