Customer Service Representative | Full-Time & Benefits

Role: Customer Service Representative responsible for assisting customers with loan inquiries, evaluating vehicles, managing accounts, and processing payments.

Key Responsibilities

• Provide exceptional in-person and phone customer service
• Explain loan products, terms, and payment options clearly
• Evaluate vehicles and process loan applications
• Manage customer accounts and perform data entry
• Make courtesy reminder calls and ensure policy compliance

Qualifications & Skills

• High school diploma or equivalent
• Positive attitude, strong work ethic, and excellent communication skills
• Detail-oriented and organized
• Previous customer service and data entry experience preferred but not required
• Ability to pass background screening

Additional Information: This full-time role offers competitive pay, paid holidays and vacation, on-the-job training, career growth opportunities, and voluntary benefits. Candidates should be motivated, honest, dependable, and professional, representing the company with integrity within the community.