Customer Service Representative | Full-Time/Part-Time

Role: Customer Service Representative responsible for assisting customers with loan inquiries, vehicle evaluations, loan management, and payment processing.

Responsibilities

• Provide exceptional in-person and phone customer service
• Explain loan products, terms, and payment options clearly
• Evaluate vehicles and process loan applications
• Manage customer accounts and payments
• Perform data entry and maintain accurate records
• Make courtesy reminder calls and ensure policy compliance

Qualifications & Skills

• High school diploma or equivalent
• Positive attitude, strong work ethic, and professional communication skills
• Organized, detail-oriented, dependable, motivated
• Experience in customer service or data entry preferred but not required
• Ability to pass background screening

Key Attributes: Honest, dependable, team-oriented, committed to integrity and professionalism, with a focus on delivering excellent customer service and supporting long-term career growth.