Customer Support Representative | Immediate Opening

Role: Customer Service Representative responsible for assisting potential and current customers with loan inquiries, vehicle evaluations, managing accounts, and processing payments.

Key Responsibilities

• Deliver exceptional in-person and phone customer service
• Explain loan products, terms, and payment options clearly
• Evaluate vehicles and process loan applications
• Manage customer accounts and perform data entry with accuracy
• Make courtesy reminder calls and ensure compliance with policies and laws

Qualifications & Skills

• High school diploma or equivalent
• Positive attitude, strong work ethic, and excellent communication skills
• Detail-oriented and organized
• Previous customer service or data entry experience preferred but not required
• Ability to work full-time according to store hours
• Dependable, honest, motivated, and professional

Additional Information: Offers competitive pay, paid holidays and vacation, on-the-job training, career growth opportunities, and voluntary benefits after 91 days. Must pass background screening. Never required to work on Sundays. The role emphasizes integrity, professionalism, and long-term commitment within a team-oriented environment.