Customer Service Representative | Full-Time & Benefits

Role: Customer Service Representative responsible for assisting customers with loan inquiries, vehicle evaluations, managing loan accounts, and ensuring compliance with company policies.

Responsibilities

• Provide exceptional in-person and phone customer service
• Explain loan products, terms, and payment options clearly
• Evaluate vehicles and process loan applications
• Manage customer accounts and payments
• Perform data entry and maintain accurate records
• Make courtesy reminder calls and ensure compliance with policies and laws

Qualifications & Skills

• High school diploma or equivalent
• Positive attitude, strong work ethic, excellent communication skills
• Detail-oriented and organized
• Previous customer service and data entry experience preferred but not required
• Must pass background screening

Key Attributes: Motivated, honest, dependable, professional, and community-oriented individuals seeking long-term career growth.