Customer Support Representative | Immediate Opening

Role: Customer Service Representative

Responsibilities include: assisting potential and current customers with loan inquiries, evaluating vehicles, managing loan accounts and payments, and maintaining communication through courtesy calls. The role involves explaining loan products, processing applications, managing data entry, and ensuring compliance with company policies and legal requirements.

Qualifications and Skills: High school diploma or equivalent, positive attitude, strong work ethic, excellent communication, detail-oriented, organized, and dependable. Prior customer service and computer experience are preferred but not required. Candidates must pass a background screening.

Key Duties

• Provide exceptional in-person and phone customer service
• Explain loan terms, evaluate vehicles, and process applications
• Manage customer accounts and payments
• Perform data entry and maintain accurate records
• Make courtesy reminder calls
• Ensure compliance with policies and applicable laws

Offerings: Competitive pay, paid holidays and vacation, on-the-job training, full-time stability, career growth, and voluntary benefits after initial employment period.