Operations & Service Support Specialist

Seargin is an international consulting company that is revolutionizing the technology industry across 50 countries!

We deliver real business value by combining strategic IT consulting with hands-on implementation, bridging the gap between vision and execution.

Our expertise spans ERP transformation programs, AI-powered workflow optimization, enterprise data management, and cybersecurity. With a team of 1,000+ senior consultants across Europe, the United States and Asia, Seargin supports global organizations in areas such as:

• ERP transformation (such as SAP)
• AI-powered workflow optimization & AI Workforce implementation
• Data governance, MDM, and unified data platforms
• Cybersecurity
• Mergers & acquisitions: end-to-end carve-outs and integrations
• Recovery of stalled or failed initiatives

Our clients - including Fortune 500 leaders - trust us because we don’t just advise. We build, lead, and deliver - with speed, precision, and full accountability.

Join us and shape the future with Seargin - where innovation meets execution.

Operations & Service Support Specialist

Your Role and Responsibilities:

• Supporting the coordination of consultant onboarding and offboarding processes (e.g. contract extensions, administrative formalities, equipment return control);
• Participating in client onboarding activities, including occasional visits to client offices under the guidance of more experienced team members;
• Building and maintaining positive relationships with clients and consultants through ongoing support and effective communication;
• Handling day-to-day inquiries and reminders (e.g. related to timesheets, trainings, or invoices);
• Entering, verifying, and updating data in the company’s internal systems in line with applicable guidelines;
• Making corrections to documents and ensuring their accuracy and completeness;
• Supporting the processing of requests (e.g. business trips, on-call duties, purchases);
• Assisting in the preparation of documents such as SOWs, contracts, and other required materials;
• Maintaining ongoing communication with consultants;
• Providing support to the team in daily operational activities and performing ad hoc tasks as assigned by the direct supervisor;
• Updating lists of services and projects;
• Preparing basic summaries, presentations, and reports for the team and management;
• Organizing business trips.

Skills and Personal Attributes:

• Very good command of English (minimum B2/C1 level), enabling effective communication in an international environment;
• Initial professional experience or an internship in administration, operations, HR, customer service, or a related area;
• Good work organization skills, ability to set priorities, and willingness to learn in a dynamic environment;
• Strong communication skills, openness, and a positive attitude toward collaboration;
• Very good knowledge of MS Excel;
• Knowledge of the MS Office package;
• Accuracy, reliability, and strong attention to detail;
• Ability to work independently with readiness to collaborate within a team;
• Willingness to develop professionally and support improvements of internal processes;
• Readiness for occasional business travel.

What we offer:

• Work in an international environment: Daily opportunity for practical use of foreign languages within a global team.
• Flexible benefits system: Individual selection of benefits through the MyBenefit platform (including the Multisport card), tailored to your needs and preferences.
• Comprehensive healthcare: Easy access to private medical care, including home visits.
• Attractive group insurance: Preferential terms for group life and health insurance.
• English and German classes - free of charge,
• Professional psychological support: Schedule a session with our psychologist to discuss your needs.
• Access to the latest technologies: Work with cutting-edge technologies and the opportunity to co-create innovative solutions based on artificial intelligence.
• Real impact on the future: Participation in projects that shape the future of technology and have a positive impact on various sectors, from space to medical.
• Culture of innovation and pioneering spirit: Being part of an organization that actively implements innovative solutions internally and sets new standards in the industry.