Branch Service Specialist - Honolulu/ East Oahu
Indexed description
Role Of a Dream Maker
As a valued member of our team, you will support customers with their important bank transactions. You’ll also get to know them by being curious and asking questions about their financial needs and goals so you can suggest the right ASB products and services to improve their financial well-being.
How You Will Make An Impact
- Make banking easy. Provide account services to customers, such as processing deposits, withdrawals, check cashing, and loan payments. Record night and mail deposits.
- Provide solutions. Through building and deepening relationships, you’ll identify customer needs, answer inquiries, and resolve issues. You’ll explain and promote features and benefits of bank products and services and you’ll contribute to meeting branch goals by referring customers to business partners as appropriate.
- Get stuff done the right way. Comply with applicable banking laws and regulations including Bank Secrecy Act/Anti-Money Laundering.
- Educate on anytime, anywhere banking options. Provide personalized, in-person education in digital banking solutions.
What We're Looking For In a Candidate
- Proven ability to connect with customers and build trusting relationships.
- Excellent verbal and interpersonal communication skills.
- Excellent organizational skills and attention to detail.
- Demonstrated ability to problem solve, be resourceful and work effectively under pressure.
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