Rylem Staffing
Linkedin · Posted 3d ago
Customer Service Representative
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Indexed description
We're looking for a Customer Service Representative with strong sales, retention, and customer support experience to provide exceptional service, resolve customer concerns, and identify opportunities to improve the overall customer experience.
What We're Looking For:
- 3+ years of customer service experience
- Strong background in sales, customer retention, and customer support
- Contact center or call center experience preferred
- Experience working with upper-level management
- Strong problem-solving and communication skills
- Excellent computer skills and familiarity with Microsoft Office, email, chat, and online research
- Highly organized, self-motivated, and customer-focused
- Strong internet and technical aptitude
- High school diploma or equivalent
- Bilingual Spanish is a plus
- B2B account management experience is a plus
- Leadership experience is a plus
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