Technical Advisor
Indexed description
ROLE
• Support customers to reinforce competitive edge and leadership by delivering high class services with innovative products and solutions contributing to the protection of global currency and security documents
• Support customers with expertise and solutions during the implementation & use of our products
• Contribute to the Technical knowledge sharing to customers
• Ensure support in problem solving issues and products optimization
• Keep customer satisfaction by ensuring products and solutions performance
• Participate in the development of new products and solutions within the different R&I projects
• In collaboration with various departments (R&I, Regional Business Directors, Marketing and Manufacturing Operations), participate in the promotion of our new products, solutions and concepts
• Manage administrative tasks related to the service and activities.
PROFILE:
• Engineering degree in Chemistry or equivalent in printing industry (3-5 years’ experience in chemical or printing industry is an advantage)
• Very flexible and willing to travel around the world (up to 50%)
• Demonstrated ability in managing multiple tasks/projects along with the ability to work in a fast paced team environment independently
• Ability to establish credibility with internal & external stakeholders, strong ethics and customer orientation
• Excellent communication & interpersonal skills
• Fluent in English and in French. (German & Spanish will be an advantage)
WHY JOIN US?
• Join a global leader in trust technologies with a mission that matters.
• Be at the strategic heart of a financially sound and innovation-driven company.
• Collaborate with high-level experts and work on impactful international projects.
• Operate in a multi-cultural, high-integrity environment where autonomy and ownership are encouraged.
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