Technical Support Specialist

We're hiring on behalf of a Haystack partner!

The Role

• Responsible for the introduction, support, optimization, and further development of company-wide software applications.

• Act as the interface between business departments, IT support, and external service providers to ensure applications are operated efficiently, stably, and future-proof.

• Manage, maintain, and develop company applications outside of the SAP system landscape.

• Plan, steer, and coordinate software projects and release management (Application Lifecycle Management).

• Create and maintain technical documentation and user manuals.

• Conduct regular coordination meetings with software contacts from business departments and relevant IT areas.

• Monitor system performance and ensure availability.

What You'll Need

• Successfully completed vocational training with specialized further education, an IT degree, or a comparable qualification.

• Ideally, several years of professional experience.

• Systematic, structured, and deadline-oriented work style with friendly and goal-oriented communication.

• Reliability, commitment, initiative, and the ability to independently learn new topics.

• Profound knowledge of Microsoft operating systems, Microsoft Office, network technology, and hardware environments is ideal.

• Very good German and English language skills, both written and spoken.

What's On Offer

• Competitive salary

• Development opportunities

• 30 days of vacation

• Various employee benefits and health programs