Customer Service Representative

JOB DESCRIPTION

One of Insight Global's top employers within the financial services industry is looking for a support specialist. Their job responsibilities will include working with partner banks, sending and verifying transmission files, monitoring success of those files, forecasting, processing wires, and troubleshooting. We are looking for a hardworking, independent problem solver. This person will be required to be on site three days a week and work 8 hours between the hours of 6:00AM - 6:00PM, rotated on a 3-month regional basis.

Required Skills & Experience

• 1-2 years of experience within banking verifications and troubleshooting
• Strong oral and written communication skills
• Attention to detail & organized
• Ability to work under pressure
• Attention to detail & organized
• Ability to work under pressure
• Can work independently & as a team
• Experience with Microsoft Office

Nice to Have Skills & Experience

• Banking or finance background
• Bachelor's Degree

Compensation:

$16/hr to $18/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.