Outreach Specialist for Highway

JOB REQUIREMENTS: Current Employees: If you are currently employed at

any of the Universities of Wisconsin, log in to Workday to apply through

the internal application process. Position Title:Outreach Specialist for

Highway Technician Certification Program Job Category:Academic Staff

Employment Type:Regular Job Profile:Outreach Specialist Position

Summary: The University of Wisconsin-Platteville is accepting

applications for a full-time Outreach Specialist. The Outreach

Specialist supports the coordination of the Highway Technician

Certification Program (HTCP), working collaboratively with various

departments, state agencies, and the general public. It also serves as

the primary point of contact for the program, handling inquiries,

providing troubleshooting assistance, and ensuring smooth communication

and operations. This is a full-time, benefit and paid leave eligible

position with a starting salary of \$47,000 commensurate with

experience. Key Job Responsibilities: Customer Support & Registration

Coordination Primary point of contact for program in handling inquiries

(phone, email, in-person, etc.), phone registrations/payments, and

providing troubleshooting assistance statewide inclusive of program

inquiries and troubleshooting customer login/authenticator questions.

Ensure adherence to compliance standards for credit card transactions

and complete annual program certification Handle procurement and office

management supply Salesforce Administration Serve as the program\'s

Salesforce superuser, supporting data accuracy, reporting, and system

functionality. Provide customer service to HTCP clients and support

staff on troubleshooting inquiries Financial Reconciliation & Deposit

Management Including management of travel expense reporting Event

Program Coordination Provide support to program instructional staff,

HTCP internal staff, and program subject matter experts. Plan and

oversee HTCP events Program Reporting Generate required reports for

WisDOT, and other requestors Instructor Contract & HR Liaison Act as

contract development coordinator for over 50 HTCP instructional staff

and subject matter experts within the Salesforce. Coordinate new hire

setup with Human Resources Manage exam coordinator and proctoring Other

duties as assigned. What You Need to Succeed: Minimum of 2 years of

experience in administrative support, program coordination, or customer

service in a\... For full info follow application link. The University

of Wisconsin-Platteville is committed to recruiting, supporting and

fostering a diverse, inclusive and civil community of outstanding

faculty, staff and students, and is an AA/EEO Employer. The names of

nominees and applicants who have not requested in writing that their

identities be kept confidential, and of all finalists, will be released

upon request. A criminal background check is required for employment.

Applicants must be legally entitled to work in the U.S. at time of hire.

\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/38FEB12473FD4C90