Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Salesforce Lightning Web Components

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and solutions to enhance team knowledge.
• Engage in continuous learning to stay updated with the latest technologies and best practices.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Salesforce Lightning Web Components.
• Strong understanding of web development principles and best practices.
• Experience with debugging and troubleshooting complex software issues.
• Familiarity with Agile methodologies and collaborative development environments.
• Ability to communicate technical concepts clearly to non-technical stakeholders.

Additional Information:

• The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.