RONIN Information Technology Services, LLC
Linkedin · Posted 2mo ago
Service Desk Specialist
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Indexed description
Provide Tier I contact and incident resolution to customers with hardware, software, and application problems. Attempts to resolve as many incidents during the first call, or at Tier I. Responsible for documenting incident status in incident database tools. Provides polite and friendly customer service. Working knowledge of computers, printers, laptops and common windows applications. Requires 3 years experience in windows environment and/or call center or service desk experience. High school diploma or GED required.
Job Type: Full Time
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