Financial Assistance Specialist
Indexed description
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Title: Financial Assistance Specialist
Position Details
- Location: Hybrid (after two weeks of onsite training), with the option to complete remote training on your personal computer until BayCare equipment is received. Quarterly onsite meetings may be required.
- Status: Full time
- Shift: 8:00am - 6:30pm (4 10-hour shifts)
- Days: Monday through Friday / Every other Saturday
This role requires onsite training in Tampa, Plant City, and Clearwater for 10 business days. The schedule is M-W 8:00AM-4:30PM / TH-FR 8:30AM - 5:00PM (after training, the team members will work the hours listed above).
Responsibilities
The Financial Assistance Specialist is responsible for identifying ER patients thru bedside assessment and interviews who may be eligible for financial and social assistance from community agencies. May act as a liaison between the patient and community agencies. The Financial Assistance Specialist must be able to clearly document all activities.
Specific Skills
- Customer service skills
- Administrative and clerical skills
- Organizational skills
- Knowledge of regulatory standards appropriate to position
- Medical terminology uses and understanding
- Written and verbal communication skills
- Work with a team
- Computer skills appropriate to position
- Benefits (Medical, Dental, Vision)
- Paid Time Off
- Tuition Assistance
- 401K Match and additional yearly contribution
- Annual performance appraisals and team award bonus
- Family resources and wellness opportunities
- Community perks and discounts
- None required
- Required High School or equivalent
- Required 3 years Healthcare customer service or Social Services with High School Diploma
- OR 1 year Healthcare customer service or Social Services with an associate's degree
- Preferred knowledge of community resources for unfunded/ underfunded patients
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