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IGT Linkedin · Posted 10d ago

EMEA RGS Svc Ops Spec

Belgrade

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Indexed description

  • Fluent / Excellent English communication skills, both written and verbal.
  • Ability to communicate technical concepts and complex information in clear, business-friendly language.
  • Experience in service operations, operational customer relationship management, technical operations, or a similar customer-facing technology role.
  • Experience managing customer escalations and coordinating activities across multiple teams and stakeholders
  • Detail-oriented with a strong focus on quality, accuracy, and customer satisfaction.
  • Strong analytical and problem-solving skills with the ability to understand the full picture when dealing with incidents
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