Cognizant
Linkedin · Posted 2d ago
Customer Service Representative
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Indexed description
Job Title- Customer Service Rep
Location- Mesa, AZ- 5 days a week onsite
***Must be fluent in German**
Rotational shifts
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- German speaking.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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