AR Specialist with English

Infosys Poland sp. z. o. o. Lodz

We are looking for a candidate with:

• Experience in customer-facing roles
• English C1
• Min 2 years of experience in working with clients (in AR domain)
• Good communication skills, attitude for problem solving and teamwork skills
• Good knowledge of MS Office package
• Highly developed, self-organization
• Requirement of knowledge of accounting principles
• Cash application process knowledge
• Readiness for voice collection
• Knowledge of systems AX, Oxaion, MS Dynamics would be an asset

Your key activities:

• Mail and telephone contact (responding to phone calls, e-mails, and queries from the clients)
• Perform cash collection activities – chasing customers, managing open items
• Performing Cash Application, Order Release and Credit Limit review activities
• Managing Customer Refunds
• Supporting AR team with payment methods maintaining
• Preparing daily, weekly, and monthly regular financial reports
• Ongoing e-mail communication
• Collaborating with other teams and internal customers

You can expect from us:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use English language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback