Customer Service Representative | Full-Time/Part-Time

Role: Customer Service Representative

Responsibilities

• Assist potential and current customers with loan inquiries, vehicle evaluations, and account management.
• Explain loan products, terms, and payment options clearly and professionally.
• Manage customer accounts, process payments, and perform data entry with accuracy.
• Make courtesy reminder calls and ensure compliance with company policies and applicable laws.
• Deliver exceptional in-person and phone customer service, maintaining a positive and professional attitude.

Qualifications & Skills

• High school diploma or equivalent.
• Positive attitude, strong work ethic, and excellent communication skills.
• Detail-oriented, organized, motivated, honest, and dependable.
• Previous customer service and data entry experience preferred but not required.
• Ability to work full-time as scheduled, pass a background screening, and uphold company standards.

Additional Details: Competitive pay, paid holidays, vacation, on-the-job training, career growth opportunities, and voluntary benefits available after initial period. The role is full-time, with a stable schedule, and never requires working on Sundays. The position emphasizes integrity, professionalism, and community representation.