Customer Support Representative | Immediate Opening

Role Overview: A Customer Service Representative is responsible for assisting potential and current customers with loan inquiries, vehicle evaluations, account management, and payment processing. They communicate effectively, explain loan products and terms, and ensure compliance with company policies and applicable laws.

Key Responsibilities

• Deliver exceptional in-person and phone customer service
• Explain loan options, terms, and payment plans clearly
• Evaluate vehicles and process loan applications
• Manage customer accounts and payments
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Ensure compliance with policies and legal requirements

Qualifications & Skills

• High school diploma or equivalent
• Positive attitude, strong work ethic, and professionalism
• Excellent communication, organization, and attention to detail
• Full-time availability within store hours
• Preferred experience in customer service and data entry, but not required
• Dependable, honest, motivated, and team-oriented

Additional Information: Offers competitive pay, paid holidays, vacation, on-the-job training, career growth opportunities, and benefits starting after employment begins. Must pass background screening. The role emphasizes integrity and long-term commitment within a community-focused environment.