Customer Support Representative | Immediate Opening

Role Overview: The Customer Service Representative provides exceptional support to potential and current borrowers by explaining loan products, evaluating vehicles, managing accounts, processing payments, and ensuring compliance with policies.

Key Responsibilities

• Assist customers in person and via phone with inquiries about loan options and terms
• Evaluate vehicles and process loan applications efficiently
• Manage customer accounts, payments, and maintain accurate records
• Make courtesy reminder calls to customers when necessary
• Ensure adherence to company policies and legal requirements

Qualifications & Skills

• High school diploma or equivalent
• Positive attitude, strong work ethic, and excellent communication skills
• Detail-oriented and organized
• Previous customer service and data entry experience preferred but not required
• Ability to work full-time in the specified schedule
• Dependable, honest, motivated, and professional

Benefits & Opportunities: Competitive pay, paid holidays, vacation, on-the-job training, full-time stability, career growth, and optional benefits starting after 91 days.