Customer Service Representative | Full-Time/Part-Time

Our Customer Service Representatives assist potential and current customers with loan inquiries, vehicle evaluations, managing accounts, and payments. They communicate effectively via in-person and phone interactions, explain loan products and terms clearly, and ensure compliance with company policies and legal requirements.

Key Responsibilities

• Provide exceptional customer service and professional communication
• Evaluate vehicles and process loan applications
• Manage customer accounts and payments
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Ensure adherence to policies and legal standards

• High school diploma or equivalent
• Positive attitude, strong work ethic, and dependable
• Excellent communication, detail-oriented, and organized
• Prior customer service and computer experience preferred but not required

We offer competitive pay, paid holidays, vacation, on-the-job training, career growth opportunities, and voluntary benefits after 91 days. The role is full-time with a stable schedule, and candidates must pass a background screening. We value integrity, professionalism, and a long-term commitment from team members.

This position plays a vital role in delivering honest, respectful service within a community-focused environment.