Customer Service Representative | Full-Time/Part-Time

We are seeking a Customer Service Representative responsible for assisting potential and current customers with loan inquiries, vehicle evaluations, account management, and payments. The role involves providing exceptional in-person and phone support, explaining loan products and terms, processing applications, maintaining accurate records, and ensuring compliance with policies and legal requirements.

Key Responsibilities

• Deliver outstanding customer service in person and by phone
• Explain loan options, terms, and payment plans clearly
• Evaluate vehicles and process loan applications
• Manage customer accounts and handle payments
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Ensure compliance with company policies and legal standards

• High school diploma or equivalent
• Positive attitude, strong work ethic, and excellent communication skills
• Detail-oriented, organized, dependable, motivated, and professional
• Previous customer service or data entry experience preferred but not required
• Ability to pass background screening

Includes competitive pay, paid holidays, vacation, on-the-job training, full-time schedule, and career growth opportunities. Benefits such as medical, dental, and vision coverage are available after initial employment period.