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Tharp Consulting Linkedin · Posted yesterday

Customer Support Representative | Immediate Opening

Somerset

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Indexed description

Role Overview

Seeking a dedicated Customer Service Representative to assist customers with loan inquiries, vehicle evaluations, account management, and payments. This role involves providing exceptional service both in person and via phone, explaining loan products and terms clearly, and ensuring compliance with company policies and applicable laws.

Key Responsibilities

  • Deliver outstanding customer service and handle inquiries professionally
  • Evaluate vehicles and process loan applications accurately
  • Manage customer accounts, payments, and data entry
  • Make courtesy reminder calls and maintain regular communication
  • Ensure adherence to company policies and legal requirements

Qualifications & Skills

  • High school diploma or equivalent
  • Positive attitude, strong work ethic, and excellent communication skills
  • Detail-oriented, organized, dependable, motivated, and honest
  • Previous customer service or data entry experience preferred but not required

Additional Information

Full-time position with a stable schedule, paid holidays, vacation, and on-the-job training. Opportunities for career growth and voluntary benefits available after initial period. Must pass background screening and demonstrate integrity and professionalism in representing the company within the community.

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