Customer Support Representative | Immediate Opening

Role Overview: A Customer Service Representative is responsible for assisting potential and current customers with loan inquiries, vehicle evaluations, account management, and payments. They ensure clear communication about loan products, terms, and payment options, while maintaining compliance with company policies and regulations.

Key Responsibilities

• Provide exceptional customer service in person and via phone
• Explain loan products, terms, and payment options professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payments
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Ensure compliance with policies and laws

Qualifications & Skills

• High school diploma or equivalent
• Positive attitude, strong work ethic, and professionalism
• Excellent communication, detail-oriented, and organized
• Preferred experience in customer service and data entry, but not required
• Ability to pass background screening

Additional Information: The role offers full-time employment with a stable schedule, competitive pay, paid holidays and vacation, on-the-job training, and potential career growth. Candidates should be motivated, dependable, honest, and committed to representing the company with integrity within the community.