Customer Service Representative | Full-Time/Part-Time

Our Customer Service Representatives assist potential and current borrowers by answering questions about loan products, evaluating vehicles, managing loans and payments, and maintaining communication with customers. They ensure compliance with company policies and provide honest, respectful service, acting as the core of the business.

Key Responsibilities

• Deliver exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly
• Evaluate vehicles and process loan applications
• Manage customer accounts and payments
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Ensure compliance with policies and applicable laws

• High school diploma or equivalent
• Positive attitude, strong work ethic, and excellent communication skills
• Detail-oriented and organized
• Previous customer service or data entry experience preferred but not required
• Dependable, honest, motivated, and professional

Full-time position with a stable schedule, offering competitive pay, paid holidays, vacation, training, and potential career growth. Benefits such as medical, dental, and vision are available after probation. Must pass background screening and demonstrate integrity. We are an equal opportunity employer.