Customer Service – English/German Fluency Customer Service

Customer Service – English/German Fluency

İstanbul, İstanbul, Türkiye

Would you like to pursue a career in a Europe based e-commerce company that has been the market leader in the Turkish market since 2017 and has been growing rapidly in the European market since 2020, operating globally in sports and entertainment oriented events?

We would like to see you in Biletwise's professional team!

Key Responsibilities

• Entering worldwide events (we call "product") into the system like when will it happen, description of what will happen, where it takes place.
• Controlling, tracking and confirming the correctness of the products entered into the system.
• To provide the best, polite, courteous and helpful operational support to users who buy and sell through the system.
• To take part in all operational activities carried out by the team.
• To produce new content that will contribute to the SEO work of the products.

Required Qualifications

• Graduate of any University degree program.
• At least 2 years of experience or recently graduated but has long-term part-time work experience in education life
• Proficient in at least one of English, Spanish, Italian, German, French, Arabic languages.
• Able to keep up with flexible working hours and hard work tempo.
• Interested in and following sports and music events.
• Good command of computer programs such as MS Word, Excel, PowerPoint.