Product Support and Gaming Support

🚨 Hiring Alert | Product Support and Gaming Support – Hyderabad 🚨

We are hiring Technical Support Advocates for a customer-facing Product Support/Gaming Support role supporting Microsoft consumer products.

Experience: 1+ Years of relevant experience(This should exclude bench/training/Internship period)

📍 Location: Hyderabad

💰 CTC: Up to ₹ 5 LPA

⏳ Notice Period: Immediate Joiners – Max 15 Days

🎓 Education: Bachelor’s Degree / Equivalent Experience

🔹Product Support Advocate:

• Technical support experience
• Strong communication and troubleshooting skills
• Hands-on experience of Microsoft products (Windows, Office/Microsoft 365)
• Ability to handle customer queries and provide effective resolutions

🔹Gaming Support – Phone & Chat Agent:

• Experience in technical/customer support
• Strong communication and troubleshooting skills
• Experience handling billing, subscriptions, and account-related queries
• Good understanding of gaming products/services

Mandatory Requirements (Non-Negotiable):

• Graduation/Post-Graduation completion certificate and original mark sheets are mandatory for onboarding.
• Willingness to work in US shift timings.
• Flexible to work in a 24×7 rotational shift environment.
• 100% Work From Office (No Hybrid/WFH).
• Must complete the client-mandated training program.
• Any Graduate can apply.

Mandatory: Candidates must have scanned copies of all educational and employment documents readily available for verification and onboarding.

Preference will be given only Immediate joiner to 15 days.

Note : The final salary will be determined by HR after profile screening. It will depend on factors such as the candidate’s last drawn CTC, total experience, and current location.

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