Sales Support Assistant

Power Global Sales Through Precision and Seamless Customer Support

Step into international manufacturing where your attention to detail directly supports stronger customer relationships and efficient sales execution. The Sales Support Assistant connects administration, order processing, forecasting, and commercial teams to keep business moving. Build a long-term global career with Emapta, gaining stability, growth, work-life balance, meaningful progression, and the top 1% experience reserved for top 1% talent worldwide.

About the Client

Our client is a global leader in the electrical and electronic manufacturing industry, specializing in advanced connector technologies that power innovation across diverse applications. Since 1937, the organization has developed thousands of connector solutions while building an international network of sales offices, agents, and production facilities across Europe, Asia, and North America. Its continued success is driven by strong investment, engineering expertise, close collaboration with manufacturers, and a longstanding commitment to advancing connector technology worldwide.

Your Daily Tasks

• Process and manage sample orders in SAP HANA, ensuring accuracy and timely completion.
• Process sales orders and monitor EDI transactions, identifying and resolving errors or discrepancies.
• Prepare and issue customer quotations based on approved pricing and rate guidelines.
• Maintain and update sales forecasts in customer portals to support accurate demand planning and reporting.
• Liaise closely with Business Development Associates (BDAs) and Sales Operations teams to ensure effective communication, alignment on customer requirements, and smooth order fulfillment.
• Support day-to-day sales administration activities.
• Monitor and control payment collection activities.
• Prepare and submit reports, including customer visit reports.
• Create presentations and other required sales materials.
• Participate in customer visits as required.
• Follow established objectives outlined in the employee evaluation process.
• Perform other reasonable duties as requested by management.

The Qualifications We Seek

• 2-3 years of relevant experience in sales support, sales administration, or a related role.
• Experience as a back-office Sales Assistant is required.
• Experience in business administration processes, including purchase orders (POs), invoicing, and stock control, is required.
• Experience using SAP or SAP S/4HANA is preferred.
• Fluent English language proficiency.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong teamwork and collaboration skills.
• Proactive and hands-on approach to assigned responsibilities and objectives.
• Flexibility and adaptability in responding to changing business requirements.

Job Overview

• Employment Type: Full-time
• Work Setup: Onsite, 2F Business Center Manhattan Kapistec, Skopje, Macedonia
• Shift: Day Shift, Weekends Off

Exciting Perks Await!

• Private Medical Insurance
• Access to Sportmaster
• Career growth opportunities
• Global career exposure
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)

Join the Top 1% Talent. A Better Career. A Better Life.

At Emapta, we don't just offer jobs-we build long-term global careers for the top 1% of talent. As we expand into North Macedonia, we are committed to creating opportunities that go beyond employment: where you are valued, supported, and empowered to grow alongside some of the world's leading businesses.

With over 1,200 clients globally and a team of 12,000+ professionals across over 30 offices worldwide, you will be part of a high-performing, international environment without leaving your home country. Here, you are an extension of global teams, trusted to deliver meaningful outcomes and real impact.

If you are ready to elevate your career, work with purpose, and be part of a company that invests in your future.

#EmpoweringPeople #EmaptaEra