Customer Service Representative - Full-Time

Role: Customer Service Representative responsible for assisting customers with loan inquiries, vehicle evaluations, and account management.

Key Duties

• Provide exceptional service both in person and via phone
• Explain loan products, terms, and payment options clearly
• Evaluate vehicles and process loan applications
• Manage customer accounts, payments, and maintain accurate records
• Make courtesy reminder calls and ensure compliance with policies and laws

Qualifications & Skills

• High school diploma or equivalent
• Positive attitude, strong work ethic, excellent communication, detail-oriented, and organized
• Previous customer service or data entry experience preferred but not required
• Ability to pass background screening

Additional Information: The role offers full-time hours, competitive pay, paid holidays and vacation, on-the-job training, and opportunities for career growth. Candidates should be dependable, honest, motivated, and professional, embodying integrity in community interactions.