Collection Agent

Long Description

Job Summary

Ensures effective collection follow-up on Normal portfolio and timely collection of receivables.

Job Responsibilities

• Make daily telephone calls to overdue customers
• Request Team Leader to SMS as may be required time to time
• Highlight issues to Team Leader to resolve issues
• Make field visit to deliver warning letter to customer home or work place
• Send Faxes to customer work place
• Make follow-up notes on customer payment
• Response to customer query
• Get new customer contact data through various search and give it to Team Leader for update in system
• Maintain confidentiality of customer database
• Daily communication with our customers in all categories.
• Identify skipper cases and share the details to Team Leader
• Make a daily update to see which customers have been paid
• Broadcast the positive spirit among team members
• Work and prepare all the collection and follow-up customers

Candidate Requirements

Good team player

Familiar with kuwait places to help in warning letter

Skills of research and investigate and should be easy to find any person live in Kuwait.

Able to work under pressure.

Good negotiation or communication skills with different Customers

Education