Customer Service Representative (m/f)

About This Position

What you´ll do

• Manage orders and deliveries providing high quality customer service, supporting Sales and Supply Chain departments
• Collaboration with Marketing department
• Accurate recording and monitoring of customer orders in SAP
• Act as first point of contact for customers about orders and invoicing
• Complaint management
• Support of customers Credit and Debit Note issues
• Support of customers Overdue issues
• Accurate maintenance of customer master data in SAP
• Resolve problems, complaints, queries related to deliveries

What makes you a good fit

• Minimum secondary education and 0-2 years of relevant work experience
• Fluent level of English and Hungarian languages are required
• Accuracy, reliability, good time management skills
• Problem-solving capabilities
• Ability to oversee processes, to work independently and under time pressure
• Flexible personality with excellent communication and relationship management skills
• Strong level of MS Office skills is required
• SAP experience is an advantage

Some perks of joining Henkel

• Flexible work scheme with flexible hours and hybrid working type
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Cafeteria: 836.000 HUF gross/year
• 13th and 14th month salary
• Private clinic services
• Sports Club

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.