Ask4key Thailand
Linkedin · Posted 3d ago
Customer Support (PostSales Support)
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Indexed description
Key Responsibilities:
- Provide remote and on-site technical support
- Monitor support cases and ensure SLA compliance
- Perform root cause analysis and resolve technical issues
- Guide customers on system usage and troubleshoot user issues
- Collaborate with Solution Engineers and vendors to resolve advanced technical issues
Candidates with knowledge or experience in Cloud-Native, SASE, or Cybersecurity Solutions will be highly considered.
🇹🇭 Open to Thai nationals or candidates who are fluent in Thai.
Location: Senaniwet 119/1, Bangkok
Office relocation planned to Prachachuen 37 in 2027
Working Hours: Monday–Friday, 9:00 AM – 6:00 PM
📧 Send your CV: [email protected] or Inbox
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