Service Coordinator & Inhouse Technician

Anton Paar New Zealand Limited is a wholly-owned subsidiary of the Austrian company Anton Paar GmbH. Anton Paar develops and produces state-of-the-art laboratory and process instrumentation for research and industry. We offer the opportunity for a technology-affine person to join our growing team in this hybrid role.

Responsibilities:

• Respond to customer requests promptly
• Providing technical support to customers via telephone and email.
• Performing hands-on in-house troubleshooting, service and repairs and prepare cost estimates.
• Proactively contacting customers to promote maintenance contracts and service.
• Provide quotes to customers, which will include email and phone exchanges.
• Completing administrative tasks associated with the CRM Service module and ERP system
• Taking responsibility for personal spare parts warehouse / stock.
• Assist with spare parts management (stock level, annual pricing review, …)

Your profile:

• Qualification in a technical field, ideally with hands-on experience
• At least 2-4 years’ experience in system administration
• SAP experience would be beneficial
• Strong interpersonal and communication skills
• Excellent verbal and written communication skills in English
• Willingness to learn and participate in trainings
• Ability to work independently and responsibly within a small team

What we offer:

Anton Paar New Zealand offers you a unique and rewarding position within an innovative and growing company, a competitive package and an opportunity for professional growth within the Anton Paar organisation. Thorough product and system training will be provided.

Applications should only be submitted by permanent residents and citizens of New Zealand with full working rights.

Entry:

Immediately