Communications Operator - Communications

Description

Summary:

Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.

Responsibilities

Greets, directs and assists incoming phone calls and visitors with courtesy.

Requirements

Education/Skills

• High school diploma required
• Must demonstrate the ability to work well under pressure and handle complaints in an objective manner
• Excellent customer service skills required
• Excellent computer skills required

Experience

• Previous switchboard experience required
• Switchboard experience in a hospital setting preferred

Licenses, Registrations, or Certifications

• None

Work Schedule

9AM - 6PM

Work Type

Part Time