Customer Success Manager Contractors, Warsaw

First, who on earth is Dalux?

Dalux is an innovative ConTech company that is committed to pushing the boundaries of how technology can create a smarter and more efficient construction and real estate industry. Today, we provide user-friendly digital tools and BIM technology (3D information models) to leading contractors and consultants in more than 147 countries. And we’re not slowing down anytime soon — this is a great time to join us and directly shape the future of Dalux!

With offices in 25+ countries and a growing international presence, Dalux is expanding fast, and we’re now looking for a Customer Success Manager to join our team in Warsaw.

Awesome! But what will my new role be?

Our new colleague will play a crucial part in driving support activities, ensuring a continuous growth at the Polish market. With a proactive and structured approach, you provide the highest level of service and customer care, that we are known to provide, leading to a long-lasting relationship with our customers.

Your main tasks will include:

• Demonstrate and present Dalux software for existing and new customers.
• Establish and maintain long-lasting relationships with the customer.
• Represent Dalux at sales activities, such as seminars, fairs, and conferences.
• Manage implementation and support.
• Proactively reaching out and engaging potential clients.

The role is full-time and located in Warsaw.

We're looking for someone who:

• Has experience with BIM and digital construction enthusiast.
• Has solid knowledge and experience working on construction sites or in the construction industry.
• Has the ability to deep-dive in the software and train superusers.
• Has the ability to build strong and long-lasting customer relations.
• Is a great team player aiming for mutual success
• Is fluent in both Polish and English, oral as well as written.

So, why choose Dalux?

Glad you asked! At Dalux, we care. Not only about our work and customers, but about each other. Your work itself should be fun, challenging, and intriguing. But the working environment plays just as big a part in your job satisfaction, and therefore we view working overtime as so last year. We also don't believe in fancy titles and tight dress codes, instead, we believe in having a light-hearted, informal, and welcoming workplace, with room for everyone.

You’ll be part of a supportive and social culture. Whether it’s wine tasting, knitting club, team dinners, or joining our running club, there’s something for everyone at Dalux. And from day one, you’ll be working with colleagues from across the company, making you one of the most connected people at Dalux.

About Dalux

Dalux is transforming the construction and real estate industry through smarter, more efficient digital tools. Since 2005, we’ve been pushing the limits of what technology can do—delivering world-first innovations like the fastest mobile BIM viewer and the first BIM-based Augmented Reality feature for construction. We improve what’s already great, and we build what’s never been built before.

Application deadline:

As soon as possible