Technical Account Manager at Enterprise Commerce SaaS
Indexed description
Lead a brand-new TAM function and help enterprise customers solve complex technical challenges across APIs, integrations and custom SaaS solutions whilst building the skills to become a senior technical leader.
The Company
- Enterprise Procurement & Finance SaaS
- 1000+ enterprise customers globally
- Building a brand-new Technical Account Management function
- Excellent career development with direct leadership coaching
The Role
- Own technical relationships with enterprise customers
- Troubleshoot APIs, integrations and data migration
- Partner with Engineering, Professional Services & Customer Success
- Support complex customer projects and custom integrations
- Shape a brand-new post-sales technical function
Desired Skills & Experience
- Technical Account Manager, Solutions Engineer or Professional Services
- Strong API, integration and enterprise SaaS knowledge
- SQL, C++ experience beneficial
- Commercial customer-facing communication skills
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