Senior Business Change Manager - Data and AI Programme

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.
At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.
Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On Behalf of Arup, we are looking for a Senior Business Change Manager - Data and AI Programme for a 6- month contract based in London, (hybrid).

Purpose of the role:

The Data & AI Programme is a global transformation initiative focused on helping Arup create business value through trusted data, responsible AI, effective governance, and user adoption.

The Senior Business Change Manager will drive change management across the programme, applying Arup's 5A framework (Align, Appeal, Articulate, Action, Anchor) to develop and deliver change strategies, manage adoption risks, support stakeholders, and embed sustainable Data & AI practices across the business. The role is key to ensuring successful adoption, business ownership, and long-term benefits.

What you'll do:

• Lead the change management approach for Arup's global Data & AI Programme, ensuring successful adoption of data and AI capabilities across the business.
• Apply Arup's 5A Change Framework (Align, Appeal, Articulate, Action, Anchor) to drive engagement, readiness, and sustained behavioural change.
• Design and deliver change strategies, plans, and interventions for programme initiatives.
• Assess change impacts, adoption risks, and business readiness, implementing mitigation actions where needed.
• Partner with programme workstreams and stakeholders to embed change activities into delivery plans.
• Provide hands-on support for initiatives with the highest complexity, business impact, or adoption risk.
• Identify and manage change risks early, ensuring appropriate support and engagement mechanisms are in place.
• Track adoption and readiness metrics, building evidence that programme benefits will be realised.
• Support the transition of solutions into business-as-usual operations, ensuring long-term ownership and sustainability.
• Drive stakeholder engagement, communications, and user adoption to maximise business value from Data & AI investments.

The skills you'll need:

• Business change experience within technology, data, AI, or digital transformation programmes.
• Strong knowledge of change management methodologies (Arup 5A, Prosci, Kotter, or similar).
• Experience engaging and influencing senior stakeholders and cross-functional teams.
• Understanding of change impacts related to AI, automation, trust, and data usage.
• Ability to prioritise change activity based on business impact, adoption risk, and benefits realisation.
• Skilled in developing practical change plans, adoption strategies, and readiness assessments.
• Data-driven approach, using feedback and adoption metrics to inform decisions.
• Strong communication and stakeholder management skills.
• Ability to work through change networks, business owners, and champions to drive adoption.
• Inclusive and user-focused approach to supporting organisational change.
• Experience in global organisations; engineering, architecture, or construction sector exposure.
• Change management qualification or equivalent practical experience desirable.

About the client

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.

AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.