Account Manager

Customer Success Manager - Post Sales Account Manager

Multiple Regions, Global Hubs – Fully Remote

Competitive, dependent on location

About the role

We're hiring a Customer Success Manager to keep DreamStack clients supported and growing. You'll own the relationship after the sale.

Responsibilities

Onboard new clients and guide them to value quickly. Manage ongoing client relationships and act as their main point of contact. Spot renewal and expansion opportunities early. Feed client feedback back into product and delivery. Resolve issues before they become churn risks.

What we are looking for

Experience in customer success or account management, ideally in SaaS. Strong relationship-building skills across different client types. Comfortable managing several accounts at once. Clear communicator, internally and with clients. Genuine interest in AI products and how clients use them.

Please note: I personally review every CV, message, and email I receive regarding our vacancies. While I carefully read each one, I am unfortunately unable to reply to everyone individually due to the volume of applications. Thank you for taking the time to apply and for your interest in working with us. Your effort is genuinely appreciated.