Project Manager, Implementations
Indexed description
Why We're Looking for You
We're looking for a Project Manager, Implementations to join our Implementation team and lead banks through their digital transformation journey. You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams, and ensure our banking clients successfully launch on time.
This is a hands-on role where organization meets execution. You'll be the conductor orchestrating complex implementations while building trusted relationships with banking executives and operations teams.
What You'll Do
- Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion
- Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations
- Coordinate cross-functional teams including Implementation Architects, Software Engineers, and Customer Success to ensure smooth project execution and post-launch transitions
- Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep
- Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints
- Document solutions and identify process improvements to enhance future deployments and team efficiency
- Escalate strategically to sales and leadership when additional support is needed to unblock critical issues
- Background in software implementations or professional services
- Technical aptitude, ability to understand platform capabilities and limitations
- Familiarity with no-code platforms or integration projects
- Proven ability to manage multiple complex projects simultaneously
- Grace under pressure, you stay calm when clients are stressed and deadlines are tight
- Exceptional organizational skills, you live by your task lists and calendars
- Strong communication abilities with both technical and non-technical audiences
- Natural problem solver who finds creative solutions within constraints
- Self-starter who takes ownership without waiting for direction
- Legally authorized to work in the United States and located within the continental United States
- Experience in financial services, banking, or fintech
- Technical skills in a scripting language
- Previous experience managing aggressive timelines with fixed deadlines
We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company retreats.
Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.
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