Technical Account Manager
Indexed description
Cloudflare Technical Account Manager 6 Hours AgoSaved Hybrid Washington, DC, USA 124K-168K Annually Senior level 124K-168K Annually Senior levelCloud • Information Technology • Security • Software • CybersecurityOwns post-contract technical support for enterprise Cloudflare customers, serving as the primary technical contact, managing escalations, resolving issues, and providing proactive configuration guidance. Collaborates with Customer Success, Account, Product, and Engineering teams; delivers quarterly support reviews, incident documentation, and customer feedback. Requires strong networking and security knowledge, enterprise customer experience, troubleshooting skills, and up to 25% travel, including one weekend of work each quarter.Top Skills: BgpCurlDdosDigFirewallGreIpsIpsecOsi ModelOspfTracerouteWireshark
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