Procurement Account Manager

Job Title: Procurement Account Manager

Department: Procurement

Reports to: CGO

FLSA Status: Salary Exempt

Location: Ashley, IN

Job Summary:

We are seeking a strategic and growth-focused Procurement Account Manager to lead and expand relationships with procurement partners. This role requires discretion, independent judgment, and decision-making authority in managing a portfolio of accounts that directly impact Refreshed Tech's revenue and procurement pipeline.

The individual will serve as a trusted advisor, develop forward-looking account strategies, and ensure the successful execution of procurement initiatives by overseeing internal and external stakeholders.

Essential Duties, Functions and Responsibilities:

Strategic Account Leadership

• Serve as the primary relationship owner for a portfolio of procurement partners (schools, businesses, resellers, etc.), with responsibility for account growth and retention.
• Develop and implement account strategies aligned with business goals to expand buyback programs and revenue opportunities.
• Analyze procurement cycles and inventory forecasts to anticipate needs and design proactive solutions.
• Negotiate within established guidelines to structure pricing, terms, and buyback arrangements that maximize value for both Refreshed Tech and its partners.

Operational Oversight & Coordination

• Oversee execution of procurement projects by coordinating logistics, operations, and finance support teams.
• Exercise discretion in resolving escalated issues, balancing partner needs with company policy and profitability.
• Ensure compliance with contractual terms, pricing structures, and procurement standards.
• Maintain accurate pipeline activity in CRM and other tools, ensuring leadership has visibility into account performance.

Market Insight & Business Development

• Provide actionable insights and recommendations to senior leadership regarding market conditions, pricing trends, and procurement opportunities.
• Partner cross-functionally with procurement, product, and operations teams to enhance processes and drive strategic improvements.
• Prepare and deliver quarterly business reviews for executive-level stakeholders at key accounts.

Competencies/Skills/Abilities:

• Proven ability to exercise independent judgment in managing accounts, structuring business opportunities, and resolving complex issues.
• Strong communication and negotiation skills, with experience influencing executive stakeholders.
• Highly organized, analytical, and proactive in solving business challenges in a fast-paced environment.
• Passion for sustainability, technology, or circular economy initiatives is a plus.

Required Education and Experience:

• 3–5 years of experience in account management, procurement, customer success, or business development, preferably in the tech or electronics industry.
• Experience working with CRMs (e.g., HubSpot, Salesforce) and operational tools.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunity to make a measurable impact in a high-growth, mission-driven company.
• Supportive and entrepreneurial team environment.
• Comprehensive benefits package.

Work Environment:

Work is typically performed indoors in an environmentally controlled office environment. There is little to no exposure to extreme environmental conditions and/or job hazards.

Physical Work Conditions:

This position has the following body position requirements –

Activity

% Time Spent

Sitting

Standing

Climbing (ladders, scaffolds, poles)

Walking or Running

Kneeling, Crouching, Stooping, Crawling

Keeping or Regaining Balance

Use of Hands (handle, control, feel)

Bending or Twisting the Body

Making Repetitive Motions

Refreshed Tech is an equal opportunity employer.