Strategic Account Manager

Strategic Account Manager – Managed IT & Cyber Security

€60K Base + Uncapped Commission | OTE €80K+ | Hybrid Working | Dublin

We’re recruiting an experienced Strategic Account Manager for a growing Irish Managed IT, Cyber Security and Cloud Services provider.

The business is entering an ambitious new phase of growth, investing heavily in AI, automation, cybersecurity and cloud technologies, with plans to double in size over the next three years.

This is not a transactional sales role. You’ll manage a portfolio of approximately 20–30 established strategic customers, building trusted relationships and helping them make better technology decisions.

The Role

Working closely with technical and service delivery teams, you will:

• Manage and develop a portfolio of strategic customer accounts
• Build relationships with business owners, IT Managers and senior decision-makers
• Lead regular strategic and Quarterly Business Reviews
• Develop customer technology roadmaps
• Identify opportunities across Managed IT, Cyber Security, Microsoft 365, Azure, Cloud, AI and Professional Services
• Grow recurring revenue within existing accounts
• Progress qualified opportunities generated through marketing and business development
• Act as the commercial lead and trusted adviser for your customers

The approach is consultative rather than hard-sell: understand the customer's business, identify where technology can help and guide them towards the right solution.

About You

You may currently be working in Account Management, IT Solutions Sales, Managed Services, Cyber Security, Cloud Services or Technology Consulting.

We're also open to strong consultative B2B Account Managers from outside the IT sector who have a genuine interest in technology.

You'll ideally bring:

• Strong relationship-building and account management skills
• Commercial awareness and the ability to identify opportunities naturally
• A consultative approach to sales
• Excellent communication and negotiation skills
• Strong organisation and attention to detail
• A collaborative, team-oriented approach
• Curiosity and an appetite to keep learning

Knowledge of Microsoft 365, Azure, Managed Services or Cyber Security is advantageous, but not essential for the right person.

Package

• €60K base salary
• Uncapped commission – realistic OTE circa €80K+
• Straightforward gross-profit-based commission structure
• Hybrid working
• Mileage reimbursement
• Virtual Health Advisory Service
• Ongoing professional development
• Exposure to emerging AI and Cyber Security technologies
• Genuine opportunity to influence the growth of an ambitious Irish technology business

This would suit someone who enjoys building long-term customer relationships more than chasing short-term transactions and wants to play a meaningful role in the next stage of a growing technology business.