Client Manager

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

At Gallagher, we’re looking for a Client Manager to join our team. This role is all about building strong relationships, managing client accounts, and delivering tailored solutions that meet their needs. You’ll be part of a collaborative and supportive environment where your contributions truly matter.

How You'll Make An Impact

• Manage a portfolio of client accounts, ensuring retention and growth.
• Build and strengthen relationships with senior buyers and day-to-day client representatives.
• Identify opportunities to expand services and coverage levels.
• Collaborate with internal teams to address client risk and capital management needs.
• Provide guidance and support to administrative and customer service teams.

About You

Required:

• Bachelor's degree and 3 or more years client coordination and/or claims management experience

OR

• High School degree with 8 or more years client coordination and/or claims management experience.
• License required.
• Able and willing to travel approximately 25% of the time.

Preferred:

• Experience in account management or client services.

Behaviors:

• A knack for building and maintaining strong relationships.
• The ability to explain complex issues in simple terms.
• A proactive approach to identifying client needs and offering solutions.
• Strong organizational skills to manage multiple accounts effectively.
• Excellent verbal and written communication skills.
• Able to quickly determine critical issues.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)