Partner Success Supervisor

Job Summary: The Partner Success Supervisor at Classera is responsible for overseeing the partner success team, ensuring that partners are effectively utilizing Classera’s products and services, and maintaining high levels of partner satisfaction.

• Lead and manage the partner success team, setting goals and monitoring performance.
• Develop strategies to enhance partner engagement and success with Classera’s offerings.
• Build and maintain strong relationships with key partners.
• Analyze partner data to identify trends and areas for improvement.
• Collaborate with sales and product teams to align partner success initiatives with business goals.

Qualifications

• Bachelor’s degree in Business, Education, or related field.
• Experience in partner success, account management, or a related role, preferably in the education or technology sector.
• Proven leadership experience and team management skills.

Competencies

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Strategic thinking and a customer-focused mindset.
• Ability to manage multiple priorities and work under pressure.